Effective Date: 11 November 2024

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White Paper Concepts (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

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1. Collection of Personal Information

We may collect personal information in the following ways:

• Directly from You: When you fill out forms, contact us, or subscribe to our blog.

• Automatically: Through cookies and analytics tools when you browse our website.

• Third Parties: From partners or publicly available sources where permitted by law.

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The types of personal information we may collect include:

• Name, email address, phone number, and business details.

• Payment information for invoicing purposes.

• Website usage data (e.g., IP address, browser type).

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2. Use of Personal Information

We use your information to:

• Provide, operate, and improve our services.

• Communicate with you about inquiries, quotes, or services.

• Send newsletters or updates if you’ve subscribed.

• Comply with legal obligations or enforce our Terms of Use.

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3. Sharing of Personal Information

Your personal information will only be shared in the following circumstances:

• Service Providers: Third parties assisting in delivering our services (e.g., payment processors, hosting providers).

• Legal Requirements: When required to comply with the law or protect our rights.

• With Your Consent: For specific purposes, we will seek explicit permission before sharing.

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We do not sell, rent, or trade your personal information to third parties.

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4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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5. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

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6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect website usage data. By using our website, you agree to the use of cookies. You can manage cookie preferences through your browser settings.

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7. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access Your Data: Request details about the personal information we hold about you.

• Correction: Request that inaccurate or outdated information be updated.

• Deletion: Request that your personal information be erased, subject to legal and contractual obligations.

• Withdraw Consent: Revoke consent for processing your personal information.

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To exercise these rights, please contact us at the details provided below.

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8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

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9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Continued use of our website or services constitutes your acceptance of these changes.

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10. Contact Us

For questions or concerns regarding this Privacy Policy or your personal information, please contact us:
Email: info@whitepaperconcepts.co.za